Refund Policy

Advantage Waste Management is committed to providing our customers with a high level of after-sale services. We believe it is our duty as third-party agents to provide our customers with the best quality of service available at the most competitive prices.

You will be entitled to a full refund (excluding the booking fee) if you, the customer, cancel your order by contacting Advantage Waste Management no less than 3 days prior to delivery.

You will also be entitled to a full refund (excluding the booking fee), in the unlikely event of a non-delivery of your bin. This does not include preferred delivery times within that day, only non-delivery. Should the service provider reschedule a delivery or a collection of the bin then the above is null and void.

Please contact us with any changes as soon as possible to avoid cancellation costs.

Partial Refund

You will be entitled to a partial refund, in the event an order is cancelled by you, the customer, no less than two (2) business days prior to the delivery date. The cancellation fee will be 10% of the charged amount and payable to Advantage Waste Management.

You will be entitled to a partial refund, in the event an order is cancelled by you, the customer, one (1) business day prior to the delivery date. The cancellation fee will be 20% of the charged amount and payable to Advantage Waste Management.

No Refund

If the booking is cancelled on the delivery date.

Non-refundable

The booking fee is non-refundable.

Refunds will ONLY be made payable to the credit card on which the original purchase was made. Refunds will be made within 5 business days from the date of cancellation.

For full terms and conditions go to the Terms of Service page.